Help Center

Help Center > Make payments

How do I pay bills that have moved to “in collections”?

If your bill has been moved to collections, please contact (866) 747-2455, Monday-Friday, 8am-6pm PST, to make a payment directly with the collections agency.

Note: bills that have not been moved to collections can still be paid via your billing portal. To go to your billing portal:

  • Close this tab and return to the screen you were just on
  • Log in to your account. Instructions available here
  • Continue following on-screen directions

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 7AM to 7AM PST.